Shipping policy

Shipping Information -

Order Cutoff Time: 4:00pm ET (Eastern Standard Time)

Handling Time:  1-2 business days

Transit Time: 5-12 business days

Shipping Country: United States, United Kingdom, Canada, Australia, New Zealand, Eu

Shipping Charge: Free

Products with lithium batteries, for example, power banks, typically have longer delivery times.

 

For international orders: Customs may inspect your packages for safety purposes. For more info, please contact us contact@quantumxchargers.com

Priority Insured Shipping - covers customer in case the product is lost, damaged or stolen during shipment. Please notify us via email and we will send out a replacement as soon as possible. 

My tracking says ‘No information available at the moment’

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Lost / missing packages

We are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.

We can change/cancel your order only before 12 hours have passed from your purchase. After 12 hours, we can't change/cancel your order because it automatically is fulfilled and being processed for shipment.

Thank you for your understanding and patience!

Further Details:

|Address: 58 Sunset Road Unsworth Heights Auckland 0632 New Zealand| |Call Us: +642102153999| |contact@quantumxchargers.com|